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Graduation terms and conditions

St George’s, University of London and Kingston University Graduation Ceremonies Policies

Conditions for attending your ceremony

  1. You must have registered your attendance by Thursday 14 February 2019, 5.00pm (GMT)
  2. Your award must be agreed by Thursday 14 February 2019

Tickets

  • The Graduations team cannot guarantee availability of tickets once the booking deadline has passed.
  • You will receive an invitation email from the graduations team confirming the date and time of your graduation ceremony. You are advised not to make any travel or accommodation arrangements until you have received this email.
  • The Universities cannot be held liable for the cost incurred of any travel arrangements made by graduates or guests.
  • The Graduations team cannot be held responsible for any guests that turn up to the ceremony without having purchased a ticket.
  • The Universities reserve the right to refuse the booking of any graduate.
  • Everyone admitted into the auditorium at Royal Festival Hall must have a ticket, including children (with the exception of babies under two years old).

Deferring your graduation ceremony

  • Graduates may not normally defer their graduation ceremony, unless they are appealing their mark/award or there are other exceptional circumstances.
  • If you wish to defer your graduation ceremony, you must contact the Graduations team with your reasons for your proposed deferral  You may be asked for supporting evidence.
  • Deferral requests must be submitted to the Graduations team before the ticket purchase deadline date.
  • It is at the discretion of the Graduations team as to whether your deferral is accepted. Their decision is final.

If your deferral request is accepted:

  • Graduates can defer their ceremony no longer than one academic year, ie. you will be allocated to the next appropriate ceremony.
  • The graduate’s certificate will not be available at the ceremony they attend. Graduates can request their certificate to be sent to them via the website.
  • It is the graduate’s responsibility to get in touch with the Graduations team about booking tickets for their new ceremony.

Refunds

Graduates are advised not to purchase any guest tickets not required, as refunds cannot be offered.

Graduate name
The name entered on the enrolment form and verified as part of the enrolment procedures, is the one that will appear on a graduation certificate. Your name cannot be changed once your award has been formally agreed by the Programme Assessment Board (PAB) – unless the reasons for that change are considered exceptional. It is the graduate’s responsibility to make sure their name is correct before their award has been agreed.

Threatening behaviour
Abusive and aggressive behaviour prior to or on the day of your ceremony will not be tolerated by the Graduations team. Anybody who threatens staff from the Universities, Royal Festival Hall or other suppliers with verbal or physical aggression will not be allowed to attend their graduation ceremony and may be evicted from the building.

Special requirements
Failure to tell the Graduations team of special requirements for you or your guest/s may result in those requirements not being able to be accommodated on the day of the ceremony.

Latecomers
If graduates are still receiving their awards on stage, the Graduations team will do their utmost to allow a graduate arriving late to receive their award on-stage. However, if the presentation of awards has been completed by the time a graduate arrives, it will not be possible for them to receive their award on stage.
Late arriving guests may be allocated seats anywhere in the auditorium no matter what the tickets state to minimise disruption to the ceremony.

Data protection
Graduates and guests should be aware that the graduation ceremonies are regarded as public events. Name and qualifications, but not degree classifications, will be published in the graduation programme. The names and awards printed in the programme are as accurate as possible at the time of going to print. If you want to object to your personal data being processed for these purposes please contact the Graduations team when you receive your invitation.

We are unable to discuss the details of an individual’s graduation ceremony with anyone else (relative, friend etc) unless given written permission by the student concerned.

Kingston University graduates: your contact details will be used by the Kingston University Alumni Association to keep you informed about events, further study and other university-related activities. They will not be passed on to a third party. If you do not wish your data to be used for this purpose please email the Alumni team, including your student ID and ‘unsubscribe’ in the subject line.

St. George’s, University of London graduates: your contact details will be used by the St. George’s, University of London Alumni Association to keep you informed about events, further study and other university-related activities. They will not be passed on to a third party. If you do not wish your data to be used for this purpose please the Alumni team, including your student ID and ‘unsubscribe’ in the subject line.

Photography and filming
Graduates and guests who attend the graduation ceremonies should be aware that the events will be filmed and photographed and images may be used for St George’s, University of London and Kingston University publicity purposes.

Admittance of children into the ceremony
The Graduations team reserves the right to ask any child (or adult) to leave the auditorium during the ceremony if they are making unnecessary noise which is disruptive to the proceedings or to other guests.

Force Majeure
In the event of the graduation ceremonies being cancelled, delayed or postponed due to circumstances beyond the control of the Universities, including (without limitation:) fire; explosion; terrorist act (or threat of terrorist act); act of God; pandemic; industrial action or dispute involving the Universities or the venue/s at which the ceremonies and other graduation services are due to be held, the Universities will not be liable for any losses direct or otherwise incurred by graduates or their guests.