HCA essential skills and knowledge


Study day: HCA essential skills and knowledge


Seven day training course incorporating the new Care Certificate Standards
Learn the correct procedures and skills to safely work as a healthcare assistant (HCA) in the healthcare setting. This innovative course has been designed to utilise our skills laboratories to enable HCAs to link theory with practice.

Course content:

  • Promoting effective communication, including confidentiality and consent
  • Person-centred compassionate care, including chaperone training
  • Health and safety including first aid training
  • Introduction to infection control
  • Duty of care and being accountable for your acts and omissions, including record keeping
  • Medicines management and cold chain including administering medication practical
  • Dementia and cognitive awareness
  • Equality and diversity awareness


Practical sessions including basic underpinning theory:

  • Taking an accurate blood pressure, pulse, respiration, temperature and an introduction to early warning score charts/hypertension monitoring
  • Measuring height and weight and calculating a BMI
  • Hand washing and aseptic non touch technique
  • Peak flow monitoring and inhaler technique
  • Blood glucose monitoring
  • Adult basic life support, defibrillation and management of the unconscious patient
  • Understanding urine dipstick testing


Assessment: The course will end with a simulated learning session with role players where HCAs can apply and demonstrate practical skills in a safe and encouraging learning environment and gain valuable feedback. A competency framework will be supplied so that the nurse mentor can undertake ongoing assessment of competence within the workplace.

Who is this study day for? This course is designed for healthcare assistants (HCA) who have been working for 2 years or less or who have never undertaken an HCA induction/development program. All applicants must have a named nurse mentor who will have access to a mentor support package and support from the lead lecturer.

Study day code: CD0138N

Location: Kingston University

Pattern of Delivery: 7 days

Course dates:*
(9.30am to 4.30pm)

  • 5, 6 February, 20 March, 11, 17, 18 April, 22 May sim 2018

*Dates may change

Fee: £1015

Study day leader: Francina Hyatt