Therapeutic observations for healthcare assistants (specialing)- 2 day package Apply Therapeutic observations for healthcare assistants (specialing)- 2 day package This 2 day course will enable healthcare support workers to safely and competently undertake the delegated role of observing and caring for a patient with altered behaviour, impaired / fluctuating mental capacity or who is displaying signs of confusion. The learning activities used will enable course participants to develop competency. Content will include: • Principles of effective therapeutic engagement and working with families and significant others • Handing over your patient • Raising and escalating concern • Caring for individuals with delirium and dementia, emphasis on communication approaches and responding to distress • De-escalation techniques and responding to challenging behaviour • Working with individuals who are agitated due to head injury • Understanding and responding to hallucinations and delusions Who is the module for? Healthcare Assistants Module code: CD0228N Location: St George’s, University of London Number of credits and level of study: 15 credits at level 7 Assessment: Written case study Pattern of Delivery: 2 teaching days Module dates:* Dates for 2017/18 to be confirmed *Dates may change Fee: £290 Study day leader: Michelle Radcliffe and Iris Gault Questions? Contact Michelle Radcliffe Contact the PPD Programme Office who will be happy to help you with any queries. If you don’t see a course that meets your needs, please ask us about our bespoke training and education solutions.