Jennifer Egbunike

School: Nursing

Job Title: Senior Lecturer, Research


Phone: 020 8417 4738

Location: Kingston Hill Campus, Kingston University, Kingston Upon Thames, KT2 7LB


Jennifer brings over 13 years of work experience in research management, monitoring and evaluation and teaching in public health policy, health services and implementation science. As a Senior Lecturer - Research, she leads the Research Methods module for MSc.

Clinical Leadership and Management and also contributes to teaching on other healthcare pathway modules across both Kingston and St Georges University campuses.

She has gained extensive research, teaching and consulting experience in Public Health, Social Care, Health Services and Policy related research working across various academic institutions as well as private sector consulting firms in the UK and abroad.

Her work experience includes project execution and monitoring for, and on behalf of, UK NHS organisations, commissioned by bodies such as the Welsh Government, Department of Health, charities and other private organisations to implement evaluation of health programmes and services across various specialties.

Her experience to date spans the following specialties:

Primary Care, Emergency and Unscheduled Care, Community Health Services, Mental Health, Children's Services and Acute Care settings.

Her research experience includes the following projects:

>> The Wales GP Out-of-hours Services Evaluation (Principal Investigator- Cardiff University)
>> The UK Safer Patient Network Evaluation (Research Associate- Cardiff University)
>> Collaborative Care Planning of Mental Health Services Across England and Wales (Research Associate- Cardiff University)
>> An Evaluation of Community Health Services in a London Borough (Senior Project Manager - Picker Institute Europe)

Jennifer's expertise is in the use of mixed methodologies for research enquiry, with interests in the following research areas; Knowledge Management and Implementation Science, which explores the intersection of knowledge, policy and practice.

Her current project explores the organisational contexts of Knowledge Management through Networking and Quality Improvement Collaboratives in Healthcare Settings.

Academic and professional qualifications

  • MSc, Public Health
  • PgCert, LTHE
  • BSc, Biochemistry (Oncology Major)

Professional registration and membership

  • FELLOW, Royal Society for Public Health
  • FELLOW, Higher Education Academy


Jump to: Article | Monograph
Number of items: 6.


Poole, R., Gamper, A., Porter, A., Egbunike, J. and Edwards, A. (2011) Exploring patients' self-reported experiences of out-of-hours primary care and their suggestions for improvement: a qualitative study. Family Practice, 28(2), pp. 210-219. ISSN (print) 0263-2136

Kelly, M., Egbunike, J. N., Kinnersley, P., Hood, K., Owen-Jones, E., Button, L. A., Shaw, C., Porter, A., Snooks, H., Bowden, S. and Edwards, A. (2010) Delays in response and triage times reduce patient satisfaction and enablement after using out-of-hours services. Family Practice, 27(6), pp. 652-663. ISSN (print) 0263-2136

Egbunike, Jennifer N, Shaw, Chris, Porter, Alison, Button, Lori A, Kinnersley, Paul, Hood, Kerry, Bowden, Sue, Bale, Sue, Snooks, Helen and Edwards, Adrian (2010) Streamline triage and manage user expectations : lessons from a qualitative study of GP out-of-hours services. British Journal of General Practice, 60(572), pp. 83-97. ISSN (print) 0960-1643

Kinnersley, P., Egbunike, J. N., Kelly, M., Hood, K., Owen-Jones, E., Button, L. A., Shaw, C., Porter, A., Snooks, H., Bowden, S. and Edwards, A. (2010) The need to improve the interface between in-hours and out-of-hours GP care, and between out-of-hours care and self-care. Family Practice, 27(6), pp. 664-672. ISSN (print) 0263-2136

Egbunike, J N, Shaw, C, Bale, S, Elwyn, G and Edwards, A (2008) Understanding patient experience of out-of-hours general practitioner services in South Wales : a qualitative study. Emergency Medicine Journal, 25(10), pp. 649-654. ISSN (print) 1472-0205


Edwards, Adrian, Egbunike, Jennifer, Bale, Sue, Bowden, Sue, Button, Lori, Hood, Kerry, Kelly, Mark, Kinnersley, Paul, Owen-Jones, Eleni, Porter, Alison, Shaw, Chris and Snooks, Helen (2009) Identifying service improvements for primary care provision: evaluating patient and carer experiences of using 'out-of-hours' services. (Project Report) London, U.K. : HMSO.

This list was generated on Wed Feb 21 04:09:23 2018 GMT.